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If you have a question about the Hawai'i Ben Franklin Craft Club, you might be able to find the answer here.  If not, or if you have a question about your specific membership, feel free to contact us

What are the benefits of joining the Hawai'i Ben Franklin Craft Club?

How do I join the club?

Is my membership valid at all Ben Franklin Crafts stores?

How long is my membership valid?

What happens when my membership expires?

Why is it taking so long for me to receive my permanent card?

What happens if I do not receive my permanent card within 6-8 weeks or if I lost my card?

 

What are the benefits of joining the Hawai'i Ben Franklin Craft Club?

Membership in the Hawai'i Ben Franklin Craft Club offers you a number of ways to save!  First, you will be offered a special daily discount of 10% on all craft merchandise.  Just flash your card with a picture ID and start saving with every Ben Franklin Craft purchase.

Second, whenever you participate in a craft class, you will receive a 20% discount on class supplies.  That's an extra 10% savings!  Just show the craft class student slip and flash your membership card again to continue saving!

Third, special discounts will be mailed to you on a quarterly basis in our club newsletter.  The newsletter is full of expert tips and new product announcements.

Additional special privileges and events will be offered exclusively to our club members throughout the year. 

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How do I join the club?

To join, simply download and print this application (front / back) or pick one up the next time you're in one of our stores.  Give your completed application to one of the cashiers along with the $10 annual membership fee.  Your Craft Club membership card will be activated instantly!  It couldn't be easier!

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Is my membership valid at all Ben Franklin Crafts stores?

Our craft club is only active in the state of Hawai'i.  Your membership card will be honored at all Ben Franklin Craft stores throughout the state.

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How long is my membership valid?

Club memberships are valid for one year.

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What happens when my membership expires?

When your card expires, you can renew it at any of the Hawai'i Ben Franklin Craft stores.  The $10 annual fee is payable upon renewal.  Make sure to renew your card so that you don't miss out on any of our exclusive benefits and savings.

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Why is it taking so long for me to receive my permanent card?

Filling out the application is very important.  You need to print very clearly and complete everything.  That means including street names and apartment numbers.  Without this information it may take longer for you to receive your card or you may not receive it at all.  If the general information is not completely filled out, a copy of your application will be faxed to the store you signed up at, and they will need to contact you to get the information.

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What happens if I do not receive my permanent card within 6-8 weeks or if I lost my card?

You can fill out our inquiry form at any of our Ben Franklin stores or you can print this form from this website.  Please print very clearly and complete the information needed.  Please check your reason for your inquiry.  The store will then fax it to us that day, and it will be worked on.  You should receive your card within four days.  If you do not, please fill out the inquiry form again.  If it is more convenient, you may mail us your inquiry form to Ben Franklin Craft Club, 333 Kilauea Ave., Suite 214, Hilo, Hawaii 96720.

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